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Customer Reviews for Neato Neato XV-21 Pet and Allergy Automatic Vacuum

Neato Neato XV-21 Pet and Allergy Automatic Vacuum

Neato XV-21 Automatic Vacuum is specially designed for pet owners and allergy sufferers. With the most powerful suction of any automatic vacuum, the XV-21 picks up dirt, debris, and even the toughest pet hair. It vacuums your floors and carpets so you don't have to. Simply charge it and press start. You can even schedule automatic cleanings while you're away via a simple user interface. Features a special filter that retains more than three times the amount of fine dust particles of standard filters. A new bristled brush improves the pick-up of pet hair, dander and fibers. Includes an easy-empty dust cup. Measures 5.5" H x 21.3" L x 15.2" W. Model #XV-21. 2-year warranty. Imported.
Average Customer Rating:
4.429 out of 5
4.4
 out of 
5
(7 Reviews) 6
Open Ratings Snapshot
Rating Breakdown 7 reviews
5 stars
5
4 stars
1
3 stars
0
2 stars
1
1 star
0
6 out of 7(86%)reviewers would recommend this product.
Customer Reviews for Neato XV-21 Pet and Allergy Automatic Vacuum
Review 1 for Neato XV-21 Pet and Allergy Automatic Vacuum
Rating: 
2 / 5
2 / 5

Dark Colors?

PostedMay 20, 2013
jcannon
from Austin, Texas
Would you recommend?No
We recently moved and decided to go out on a limb and buy a robotic vacuum. We had no idea that the limb was so week! The vacuum works great on light colored floors, but if you have dark colored floors or let’s say an area rug with different accent colors the vacuum gets very confused. It thinks that it is falling off a set of stairs or perhaps maybe even a black hole when it senses a dark color. The built in drop sensors are a complete flaw, built in to keep the vacuum from going off the stairs but also interprets black Colored Square’s in a rug as the end of the earth. We called customer service to see if the drop sensors could be disabled since we do not have a multi-level home and the chance of the vacuum going off a set of stairs was zero. That didn’t go as planned, customer service was well aware of the problem with dark colors and simply said “nope there is nothing that can be done, it will not vacuum over dark colors and the drop sensors cannot be disabled”. So, back to the store it goes. We will have to go back to the traditional vacuum that does not have the fear of falling into the black hole in our living room.
Review 2 for Neato XV-21 Pet and Allergy Automatic Vacuum
Rating: 
5 / 5
5 / 5

Great Little Helper!

PostedMay 16, 2013
sillywim
from Northern Indiana
Would you recommend?Yes
Best way too keep my floors clean!
I live in the country and my family tracks in a lot of dirt. We also have 3 cats and 2 dogs. This little vac handles picking up just about everything (including small stones) - on both carpeted and hardwood floors. I love the fact that it is extremely gentle around my furniture and doesn't bang into it. Yes, it does get stuck sometimes; but, I would rather deal with that than to have my furniture ruined.
I do believe there is room for improvement. A higher tech look is in order along with the ability to "see" small objects on the floor and go around them. An edge cleaning feature would also be nice ... for now I'll continue to use a dust mop to pull dirt into it's path. Overall though, it sure is better than sweeping the floors myself! And if you use it while your doing other household chores, it is a Great Little Helper and you don't mind having to "clear it's path" once in a while :-)
Review 3 for Neato XV-21 Pet and Allergy Automatic Vacuum
Rating: 
5 / 5
5 / 5

Neato Can Get the Job Done!

PostedApril 19, 2013
Sunrise
from Mississippi
Would you recommend?Yes
I've gotten the biggest kick out of this vacuum. I just set it and let it go. It works from room to room, returning to its home base when a charge is needed or when it is through. It picks up an amazing amount of material, and is well worth the price. It's far more gentle on furniture and walls than other robotic cleaners.
Review 4 for Neato XV-21 Pet and Allergy Automatic Vacuum
Rating: 
5 / 5
5 / 5

Loving my Neato!

PostedApril 4, 2013
Anonymous
from DeLand, Fl
Would you recommend?Yes
I was hesitant on how well it would work, but it is the best thing I have bought in a long time. Money well spent ! It vacuums up so much hair and dust I didn't know I had. The filter bin is always full, so I know it is really sucking up the old debris. It's fun to watch it manuver around things and go back home when it is done. Like I said it is the best money I have spent in a long time!
Love my Neato!
Review 5 for Neato XV-21 Pet and Allergy Automatic Vacuum
Rating: 
5 / 5
5 / 5

Just got it,

PostedMarch 14, 2013
PretyCool
from Texas
Would you recommend?Yes
This is pretty cool, we have an odd shaped living room with furniture arrangements that are irregular and a dog that keeps getting up and moving after the vacuum locates him. Neato keeps vacuum around the dog. It vacuumed around all the furniture legs and all the irregular stuff in the room then it did the open spaces. I will rearrange and pick up better in the future but for now it is working hard and doing a good job. The dust bin was about half full when it went back to its charger. My wife myself and our second dog had a blast just watching the robot dog drama on the floor. The cat was discusted with the whole thing and just went outside. The 20 % off coupon was nice to. We bought it over the roomba because it actually maps out the room and It really is a pretty sophisticated little navigator. It eventually got dirt I thought it missed, it touched the furniture only few times and it never bumped the dog. We just brought it home tonight but so far I am impressed. It's not as loud as I thought it would be either.
Review 6 for Neato XV-21 Pet and Allergy Automatic Vacuum
Rating: 
5 / 5
5 / 5

best purchase ever

PostedJanuary 18, 2013
eoperry
from new orleans
Would you recommend?Yes
I love, love, love my neato ! I am amazed by the suction and the way it goes back to the base to recharge and then finishes the job. My family and friends say I should be a rep for the company because of the way I am pushing this vac
Ratings-Only Reviews for Neato XV-21 Pet and Allergy Automatic Vacuum
Based on 1 ratings-only review
Rating: 
4 / 5
4 / 5
1 out of 1 recommend this product