Neato XV-11™ from neato robotics® features the most powerful suction in a robotic vacuum today. It navigates using its laser system, to assure you that it will clean all of your floors using its unique back and forth path. With its large dirt bin, Neato gets all of your debris, dirt and tough pet hair into your dirt bin resulting in very low maintenance. Just empty your dirt bin and Neato will be ready to clean again, automatically. The Neato XV-11™ comes with Neato XV-11™ robot vacuum, charging base with power supply, 2 filters, 6' boundary markers, user guide and quick start guide. 1-year warranty. Imported.

Average Customer Rating:

3.4

out of

(9 Reviews) 9

Rating Breakdown 9 reviews

5 stars

4 stars

3 stars

2 stars

1 star

6 out of 9(67%)reviewers would recommend this product.

Customer Reviews for Neato XV-11™ Automatic Vacuum System

Review 1 for Neato XV-11™ Automatic Vacuum System

Rating:

1 / 5

JUNK - DO NOT PURCHASE

PostedMarch 19, 2013

cornham1

from Minneapolis, MN

Would you recommend?No

Went through 2 different units and both failed for different reasons. Either I've randomly experienced 2 lemons from what is otherwise a high quality product, or I have only experienced but a few of the many points of failure that one can experience. Judging from the odds and other reviews, it's likely the later and not the former.

My first unit lasted about 3 months before it was useless - would only vacuum a small area and stop. Perhaps it was the firmware update that promised to address some flaws that fried the robot. However, in my intense desire to love the Neato, I had compensated for its shortcomings from day one, as it was unable to perform without sognificant human intervention. I neato-proofed rooms: placed magnetic boarders where it got stuck, shifted furniture where space was too tight, tucked fringe on an area rug under the rug to eliminate neato being tangled again, and raised select furniture on blocks so neato could go under rather than get stuck wedging itself under.

Neato replaced my first unit and sent me a second which seemed to work well enough - that is if you're OK repositioning your furniture to vacuum - until it didn't. I started to experience RPS errors in which I would need to remain on standby to press the start button to complete a cycle. RPS errors then led to "unable to navigate something is blocking my path " errors - neato happened to be in the middle of a room free and clear of all obstructions in these instances. Facing these errors, I came up with a new approach to vacuuming as a Neato owner, I pulled out my central vac and vacuumed myself.

As Neato measures warranty period from original purchase not from receipt of warrantied replacement, so... I now own a $400 peice of junk. Neato's quality control and customer service are abject failures. DO NOT BUY!

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1 of 1 found this review helpful.

Review 2 for Neato XV-11™ Automatic Vacuum System

Rating:

2 / 5

Was VERY disappointed in this product!

PostedFebruary 12, 2013

animallover13

from Rockwall, Texas

Would you recommend?No

This vacuum was constantly getting stuck under our couches. I had to move the base to another room because when it started up it headed directly to the couches every time and would get stuck. I finally turned off the program and just used it when I was home so I could pull it out from under the couches. Also, my biggest complaint would be that the battery would not last more than 15 to 20 minutes. I returned it back to the store.

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Review 3 for Neato XV-11™ Automatic Vacuum System

Rating:

4 / 5

Great! (Most of the time.)

PostedNovember 15, 2012

RLP60

from Sugar Land, TX

Would you recommend?Yes

On the days he does a complete cycle through the house it's wonderful, a very complete job. I still need to go around the baseboards and corners with a regular vac but that doesn't have to happen often.
My house is single story all tile but I do have a few small scatter rugs. Occasionally he will get stuck on a rug, but more often not. He also seems to be challenged by the dining room table and chairs occasionally, other days he just sails through.
My two cats have seemed to adjust to him but still keep him in view.
I have him set to clean three hours before I usually get home from work, but if he gets stuck I'll have to move & recharge him when I get home so he can finish up.

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Review 4 for Neato XV-11™ Automatic Vacuum System

Rating:

4 / 5

Neato

PostedSeptember 25, 2012

Teach101

from Florida

Would you recommend?Yes

This vacuum does a great job cleaning, however, it has a basic problem returning to the base for re-charging. It has about a 30% success rate. If you want it to finish the whole house you really need to be home to place on the charger unit. The other problem I noted was updating. When I went to the website, it states that you can only update with a windows based system. Are you kidding? This has become an Apple world. Please fix this issue!
We use ours daily since we have dogs, and other than the above complaint, we love it. It is a real time saver. We only need to vacuum manually about once every 3 weeks!

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Review 5 for Neato XV-11™ Automatic Vacuum System

Rating:

4 / 5

Neato vaccum

PostedJune 9, 2012

Catharine

from South carolina

Would you recommend?Yes

I have enjoyed this vacuum. We have a husky who sheds constantly, and this vacuum has made my life easier. It doesn't pick up every speck of dirt but it does a great job. It does get caught up in the rug occasionally but can usually release itself. My husband uses it more than I because he knows how much I hate sweeping up dog hair.

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Review 6 for Neato XV-11™ Automatic Vacuum System

Rating:

5 / 5

Neato Robotic Vacuum System

PostedApril 26, 2012

Gair

from Florida, FL

Would you recommend?Yes

I bought 3 Neato Vacuums Systems, gave 2 as gifts, because they WORK!

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Review 7 for Neato XV-11™ Automatic Vacuum System

Rating:

5 / 5

Amazing

PostedJanuary 4, 2012

BryaninEriePA

from PA

Would you recommend?Yes

Had a Roomba before. It never really was that good. After reviewing opinions, settled on the Neato. It lives up to it's reputation. Cleans the house efficiently. The dust bin is full every day!! Maneuvers better than Roomba, collects MUCH more dirt. Much easier to clean. Gets around the house with ease-carpets and hard wood. We have a dog, and the house is a lot cleaner.

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Review 8 for Neato XV-11™ Automatic Vacuum System

Rating:

1 / 5

Don't

PostedDecember 28, 2011

SZZZ

from MA

Would you recommend?No

I wanted to love this, I really did. I waited excitedly for a week and opened it up like a kid on Christmas when it arrived. Alas, there is a gap between the suction section and where it hits the wall leaving crumbs against the wall I do not want to sweep before running my slave vacuum, seems to defeat the purpose. I think if a little spinning brush like the roomba was added, it would be a good item. The way the neato goes around the room seems more efficient than the roomba so I liked that but overall, it was not the slave I was hoping for...

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0 of 1 found this review helpful.

Review 9 for Neato XV-11™ Automatic Vacuum System

Rating:

5 / 5

Smart buy, extends time between deep vacuuming.

PostedNovember 4, 2011

Eric

Would you recommend?Yes

I should mention first that we bought this vacuum to control our dog's shed hair that seems to have found its way into everything we own. Our floors are dark and her hair is white so we were brushing it up just about every day.
We first purchase a Roomba and although it did a decent job we were disappointed in the length of time it took to clean a room and the lack of remember which doorways to go back for (without purchasing more equipment). The first time I ran the Neato it definitely did not save me any time as I couldn't help but watch it. The vacuum really does seem to think about what it's doing. We like the neat looking lines it leaves after running and our dog seems to get along with it better than the Roomba. The way it recognizes doorways and remember which rooms to go back to is amazing. We also love how it shuts off the vacuum to return to its base to charge and will pick up where it left off when its ready to go again. I've seen reviews that say it's too loud, and though it is louder than the Roomba, it really hasn't bothered us. It does seem to be louder on hardwood but we simply set it to run when we are at work. The only downsides I can think of is 1) Not sure how long each filter will last with daily use and 2) the use of brown magnetic strips to block off areas. Luckily for us our dark floors help the strips blend in and do a good job of controlling the vacuum.
Long story short: it's no replacement for our Dyson but we find ourselves reaching for it far less often and our floors have never looked better.

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