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Customer Reviews for Shark Shark® Navigator® Freestyle Cordless Upright Vacuum

Shark Shark® Navigator® Freestyle Cordless Upright Vacuum

Shark® Navigator® Freestyle Cordless Upright Vacuum with powerful suction features superior cleaning power. With True Upright Performance, it offers two speeds optimized for bare floor and carpet cleaning. Weighing only seven pounds, it's ultra maneuverable. Upright also features swivel steering, a deep recline angle and low profile for reaching under furniture. Vacuum charges in less than three hours.
Average Customer Rating:
4.265 out of 5
4.3
 out of 
5
(49 Reviews) 48
Open Ratings Snapshot
Rating Breakdown 49 reviews
5 stars
36
4 stars
4
3 stars
1
2 stars
2
1 star
6
41 out of 49(84%)reviewers would recommend this product.
Customer Reviews for Shark® Navigator® Freestyle Cordless Upright Vacuum
Review 1 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
1 / 5
1 / 5

Worse Purchase Ever

PostedMay 22, 2013
Nicki625
from Lancaster, NY
Would you recommend?No
I'm a bit late with writing my review. I purchased my machine in September 2012. I've read through the the reviews and based on how happy people are, it would seem that the company has improved their battery life on this product. From the beginning, I only got about a 15 minute use out of it and the time descreased every time I used it. When I put it on the charging unit, half the oval light would be on and I just realized that when the unit is fully charged, the whole oval light should be on. I've never had a full oval light. I contacted customer service and was informed that the average battery life is only 9 - 12 months. I asked if that is noted anywhere on their product description and I was told no because it can last longer. I explained that I don't believe it ever charged correctly from the beginning, which I followed the instructions in the booklet, and I was told I was out of luck because there's no warranty coverage on the battery. I only used this vacuum in my kitchen, and not every day, so it's not like I was over using it. It was emptied and cleaned after each use. I have a Shark steam mop, which I love, but I'm very disappointed in this product.
Review 2 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

Very Satisfied

PostedMay 15, 2013
Roxy2
from Las Vegas and Sausalito, CA.
Would you recommend?Yes
This cordless vacuum is really great. It has good suction and it is convenient. It is the best cordless vacuum I have tried. It works so well that we have purchased 4 of these vacuums.....for our downstairs living area and one for the upstairs living area, one for our vacation home and one for our daughter and son in law for their condo. They love it too. It is also easy to empty the filled canister. I would highly recommend this product to anyone who needs an effective cordless vacuum. I love it!!!
Review 3 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

I'm Shocked at how good this little thing is!

PostedMay 1, 2013
KingOfMyCastle
from Birmingham, AL
Would you recommend?Yes
I bought this cordless vac with positive expectations, but I had no idea I would like it as well as I do. I needed a lightweight, inexpensive vacuum cleaner at work for my office suite because our janitorial service is not great. After the initial charge, I tried it out and was amazed at how much dirt it got out of my carpets! In fact, I vacuumed the same space every day for the first week and continued to get lots of dirt each time. This little vacuum is surprisingly powerful! It's easy to use and quiet. I intend to buy a couple more of these to use at home. Because of its size, it'll be great for the basement playroom and bedrooms, etc. I may never carry my big vacuum down the stairs again!
Review 4 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

Better than expected

PostedApril 16, 2013
Ness66
from Omaha, NE
Would you recommend?Yes
Was just looking for a lightweight vacuum to do the wood floors, but this turned out to be better on the carpets than our full-size vacuum. The suction is great and gets hair off the carpet very efficiently. It's light enough and just the right size to do our carpeted stairs as well. The charge lasts for the whole house, and being cordless makes it much easier to get around. Easy to use with only one real button you press with your foot. I've seen a few people with lemons in these reviews, but the store said they'd guarantee it for a year.
Review 5 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

INCREDIBLY GOOD !!

PostedApril 15, 2013
Luly
from La Habra, Ca.
Would you recommend?Yes
As three months ago to buy this vacum am very happy, it's amazing suction is good, very good battery duration, my floor is tiled Italian. and always kept very clean. I have to fight with no cords to get tangled ... As a load, just put in the charger and not be connecting cords or cables ..., besides the design is beautiful, I like how it looks .. is one of my best purchases lately, in addition to the 20% coupon of Bath and Beyond Bedt pay only $ 80 + tax ... I recommend it to all my friends ..
Review 6 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

best purchase ever

PostedApril 13, 2013
beatrixm
from Raleigh, NC
Would you recommend?Yes
I own a Miele vacuum that cost $600.00. This Shark Navigator is the best. The convenience of having it sitting on the charger and than No cords when you go from room to room. I have two dogs that shed. I vacuum everyday now with this convenience of not pulling out of the closet the vacuum and attachments.. Even when I don't see the hair on the floor or rugs the canister is always full.after I am done. I would and did tell everyone that it is the best. The suction is unbelievable.. Love the tap of your foot changes floor to carpet.. And love the idea no bags a canister that can be emptied
Review 7 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
4 / 5
4 / 5

Loved It Except For Battery & Manager Attitude

PostedApril 8, 2013
Domwar
from Sarasota, FL
Would you recommend?Yes
Absolutely love this product. Great suction and it doesn't send dirt and fur (with three Golden Retrievers there's a lot of fur) flying out to the sides.
The low profile gets at least a good way under most furniture items. Dust collector takes a fair bit before it needs to be emptied. Removing the dust receptacle, emptying it, and replacing on unit are all very easy.
We have about 2,000sq. ft. of tile and it easily manages that on a charge, as well as getting a couple of low-pile rugs.
Only problem was that the battery stopped charging properly after about six weeks. It would indicate that it was fully charged while on the charger, but turn it on and about five seconds later it was flashing low charge. I did check that there were no blockages or fur wrapped around the beater bar. By the way, it's very easy to disassemble enough to check for, and clear, blockages.
We took it back to BB&B. they didn't have a replacement in stock but ordered one to be shipped directly to our home, no shipping charge.
One of the managers was rather abrupt and seemed to almost doubt the problem, but they did accept the return. The unit was in near sparkly new condition because I had cleaned out all the filters, receptacles, hoses in an effort to get it working properly; and I had wiped down the exterior. We had everything but the original box, even our receipt, so I was surprised to encounter that attitude from a manager when this store is has always very gladly accepted the occasional return that I've made.
I think that the fact that I ordered another Shark Navigator in spite of the problem, speaks well as to my opinion of, and experience with, this make and model. I would still recommend it to friends, unless of course the next one develops problems.
The most bothersome aspect, in spite of now being without a vacuum for up to two weeks, was that manager's attitude towards the issue. I should not be made to feel that I'm being begrudgingly allowed to get away with something dishonest when all I'm doing is returning/replacing a $100 item that failed within six weeks of purchase.
2 of 2 found this review helpful.
Review 8 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

Wonderful Vacuum!

PostedMarch 29, 2013
BBBperson
Would you recommend?Yes
I have purchased many small vacuums to do light vacuuming in the kitchen, hallways, bathrooms and carpets and most don't keep their charge long enough to clean two rooms or they stop charging. First, the ease of charging this vacuum is fantastic. You just place it in the charger you don't have to look for the cord to plug into the vacuum. Second, it cleans very well and it is also easy to empty. So far it keeps its charge for a very long time to clean tile and carpet in several rooms. I have vacuumed 5 rooms in a row and the unit still keeps going. It has great suction but this is a light surface vacuum, I use a heavy duty vacuum for deep cleaning my carpets.
Review 9 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

Shark Navigator

PostedMarch 21, 2013
Anonymous
from Lynn Haven Florida
Would you recommend?Yes
This is absolutely the best vacuum I have ever used!! You can keep your Kirby, those things are so heavy and hard to push around, plus this is cordless and lightweight (almost) a pleasure to vacuum :) It charges up quickly and lasts several uses before needing to be recharged and I have a huge livingroom of carpeting! Plus works great on the hardwood floor too, with two settings one for each type of floor and a touch of your foot to change settings you can go room to room amazingly fast. Have I convinced you yet? lol Its a no brainer really!
1 of 1 found this review helpful.
Review 10 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

Love It!!

PostedMarch 19, 2013
Joy1030
from Deep East, Texas
Would you recommend?Yes
Its lightweight so its easy to tote from room to room. No worry about cords. It also has a button to use on carpets and a light that blinks when it needs to be emptied. Its the best purchase I've ever made.
Review 11 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

LOVE!!

PostedMarch 18, 2013
wifeyMCD
from Knox, TN
Would you recommend?Yes
I love this vacuum! Light weight and good suction. Love that there is no cord... so far haven't had any difficulty with it keeping charge. But even if a problem arises, the manual shows you exactly how to reboost the battery. Have I already mentioned that I love this vacuum? i love it!
Review 12 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

First there was dirt... then it was gone!

PostedMarch 11, 2013
JILLYBEAN11
from Lexington, SC
Would you recommend?Yes
I can't say enough good things about this vaccum!! I've had it for almost two weeks, and I have vacuumed my house about 6 times! I LOVE to vacuum now because it's so easy and convenient! No bag, no cord. It's so nice. I tell my husband 'I love my purchase' every time I bring it out. The charge is good for as long as I need it (1330sq ft). I use it on my kitchen floors- sometimes twice just for kicks. My hubby and I can't believe how much dirt I vacuum. I am so happy with this vacuum, I could sell it!!!
Review 13 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

Great!

PostedFebruary 15, 2013
BP12
from Melbourne, FL
Would you recommend?Yes
I did so much research on cordless vacs and it took me like a month to decide! I am so glad I went with this one! I have all hardwood floors in my house, a husband who works construction, and a brand new puppy so needless to say my floors are always dirty! I have had this for about a month now and love it! I use it daily and am able to walk around barefoot! Suction is great, it stands up by itself, its swivel head is great, good battery life, easy to use! It picks up all of my hair, dog hair, and dirt! I can vacuum my whole house (over 1500 sq ft, 3 bed 2 bath) in about 10 mins and its actually kind of fun! Only con, which I have read from other reviews too, is that the on/off button is on the head of the vacuum so when trying to get under the bed or couch I hit it sometimes and it shuts off. But thats no biggy for the price and quality of the machine. And if you wait to buy this when BB&B sends out their 25% off coupons, this is the cheapest place to buy it that I have seen. Very happy lady :)
Review 14 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

Awesome vacuum

PostedFebruary 3, 2013
minottifla
from Wesley Chapel, Fl
Would you recommend?Yes
I am over 50 years old and have never provided a review of a product before. Never felt that impressed or unimpressed with one. I purchased the Navigator Freestyle Shark vacuum one month ago at Bed, Bath & Beyond. It is the BEST vacuum I have ever used or owned. So light, no cord in the way, unbelievable ability to get all dog hair up. Being able to open the canister from both ends allows you to wash it out after using and air dry. Same with the filter, run under water and air dry. No more nasty vacuum smell. I really love it and don't even mind vacuuming now. Highly recommend. I purchased with a 20% off coupon -- best $80 I ever spent.
1 of 1 found this review helpful.
Review 15 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

Awesome!!!

PostedJanuary 23, 2013
Joy1030
from Deep East, Texas
Would you recommend?Yes
This vac exceeded all my expectations. Its lightweight and the suction power is excellent on both bare floors & carpet.
Review 16 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
4 / 5
4 / 5

Love my Shark cordless!

PostedJanuary 14, 2013
shaunalin
from Morgan Hill, CA
Would you recommend?Yes
So easy and I am able to use this adorable machine since it is so difficult to use my main vacuum. Thank you, thank you.
1 of 1 found this review helpful.
Review 17 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

Shark Navigator Cordless Vac

PostedJanuary 14, 2013
Tash3100
Would you recommend?Yes
I've had several different Shark cordless vacuums over the years. I've only had this a couple of months, but so far this one is the best. The battery stays charged much longer than previous vacs. It works well on carpets and hardwood floors. I like this so much I've bought several for gifts. If you are looking for a cordless vacuum, this is a good choice.
Review 18 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

Best vacuum cleaner for your money!!!

PostedJanuary 1, 2013
gracie39402
from Hattiesburg, MS
Would you recommend?Yes
I purchased this vacuum cleaner to use on my wooden and ceramic tile floors because I was tired of fighting with the cord on my old one. But I tried it on my carpet and it picks up better than the annoying vacuum cleaner with the cord! This vacuum will make you stop dreading the chore of vacuuming!!! I highly recommend it! I am going to purchase one for my grandparents!
Review 19 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

Awesome

PostedDecember 16, 2012
MidwesternGirl
from St. Louis, MO
Would you recommend?Yes
This vacuum is so incredible! Light weight and powerful...feels like I'm pusihng a toy....I hate heavy bulky vacuums..this one is the best...great for pets...three cats and a dog...I can pull this out every day and sweep my floors and carpets in no time at all! Highly recommend!!
Review 20 for Shark® Navigator® Freestyle Cordless Upright Vacuum
Rating: 
5 / 5
5 / 5

My Best Vacuum Cleaner Ever

PostedDecember 15, 2012
mama5x
from Virginia Beach, VA
Would you recommend?Yes
This vacuum is great! It is lightweight, easy to manuver, and not heavy for going up and down the stairs. It really picks up the dirt in the carpet! I love it!
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