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Customer Reviews for Shark Shark® Professional Navigator Lift-Away™ Upright Vacuum

Shark Shark® Professional Navigator Lift-Away™ Upright Vacuum

Upright vacuum never loses suction and features an anti-allergen complete seal system. It includes the Professional Dust-Away™ Total Floor Cleaning system with a hard floor tool to vacuum up large particles and a washable micro-fiber pad that traps extra fine dirt and dust for a superior bare floor clean. Includes 24" crevice tool, dust away attachment and pet hair power brush. Five-year warranty. Model # NV356E.
Average Customer Rating:
4.478 out of 5
4.5
 out of 
5
(113 Reviews) 109
Open Ratings Snapshot
Rating Breakdown 113 reviews
5 stars
88
4 stars
9
3 stars
5
2 stars
4
1 star
7
103 out of 113(91%)reviewers would recommend this product.
Customer Reviews for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Review 1 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
5 / 5
5 / 5

AWESOME Product

PostedNovember 19, 2012
Anonymous
from Clawson, Mi
Would you recommend?Yes
After reading several reviews, we decided to try the Shark Navigator. I LOVE this vacuum! After the easy assembly, I vacuumed my living room with my old machine. Then, I used the Navigator ~ twice! I emptied the canister FOUR times. The next evening, I vacuumed again and emptied twice. I've purchased units that were twice the price of this Shark but didn't yield such fantastic results. With a 5 year warranty, this value cannot be beat. The last time my carpets were this clean was when they were first installed. HIGHLY recommend.
1 of 1 found this review helpful.
Review 2 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
5 / 5
5 / 5

I LOVE THIS VACCUM!!

PostedJune 12, 2013
DanaMarie
from Alexandria, Va
Would you recommend?Yes
I put this vaccuum on my wedding registry and no one bought it for me so I ended using gift cards we received to purchase it. THE BEST CHOICE I could have made. This vacuum was easy to put together ( I did it without my husband's help) and i plugged it in and I could not believe how quickly it filled up. I am still in awe that my carpets had been so dirty even though i vacuum regularly. I just never really splurged and purchased a vacuum over $129 so I didnt know what what i missing. I have 2 dogs and this vacuum is really great at getting the dog hair up from the carpet, stairs,and sofa. I vacuum a couple times a week now ( my husband jokes that he should have purchased that vacuum for me a long time ago).
Review 3 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
5 / 5
5 / 5

PostedJune 5, 2013
1Gailie1
from NM
Would you recommend?Yes
This does such a wonderful job that it puts my dyson to shame. The dyson was back to the manufactuers twice and is still not fixed. I wish I had bought this wonderful Sharp first!!!
Review 4 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
5 / 5
5 / 5

Money Well Spent

PostedJune 1, 2013
AnimalLover89
from Denver, CO
Would you recommend?Yes
This vacuum turned out to be one of the best purchase/investments we have ever made. We needed a vacuum that could pick up dog and cat hair. (We have a dog and 2 cats) After the first time vacuuming, we were so disgusted with the amount of hair the vacuum picked up that we vowed to start vacuuming multiple times a week. It still amazes us every time we vacuum and we are embarrassed to think how poorly our bargain vacuum had performed. We considered a Dyson but we could not justify spending $400 on a vacuum. Don't waste your money, get the Shark. After all, who really cares what brand vacuum you own if both perform at a high level...I highly recommend this vacuum.
Review 5 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
5 / 5
5 / 5

Great Vacuum

PostedMay 26, 2013
DogOwner17
from Jacksonville, FL
Would you recommend?Yes
I was so disappointed with the previous vacuum I purchased, so I took it back to BBB and they allowed me to exchange for a new one. I *love* this shark vacuum. I needed something that would pick up the dog hair (which sticks to my carpet like needles) and this does the trick. My carpet looks brand new. The vacuum also works great on hardwood/tile. Great purchase-highly recommend.
Review 6 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
5 / 5
5 / 5

A MUST BUY!

PostedMay 25, 2013
Bargaingirl
Would you recommend?Yes
I had a much more expensive dyson which I thought was the best..this vac blows it away! I love the hardwood duster on this model.easy to use and fits under furniture. A little heavier but easy to maneuver. By far the best vacuum I have ever had and reasonably priced. This is a must have especially if you don't have stairs! I vacuum daily and have dogs and a lot of traffic in and out of the house. Highly highly recommend!
Review 7 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
5 / 5
5 / 5

Great little vacuum cleaner

PostedMay 24, 2013
Flatbedbill
from San Rafael, Ca.
Would you recommend?Yes
I used the in-store 20% coupon and actually saved $40.00. I needed a vacuum, and after seeing the Shark infomercial so many times on TV that I could recite it with the volume down, and after reading the solid reviews, I bought the Navigator Lift Away Pro. For what
I paid for it, I'm very, very impressed. Assembly was a
straight forward 2 minute snap-together affair. I had just borrowed my neighbors vacuum and did the carpets. I did the same carpets with the Navigator, and was shocked at how much more cat hair and shmutz this thing was picking up. Emptying the canister is very
easy, too. And the machine is quiet. I can actually
vacuum the place without having to 5150 my cat.
It's a great little vacuum with tremendous suction that
doesn't diminish. With other vacuums, the more dirt
in the bag, the more suction you lose. Since this has a clear plastic dust/dirt canister, it never loses suction.
It seems like in just a couple of minutes the canister was full.
It almost feels self-propelled, and is a nimble little
thing and easy to steer with just the flip of the wrist.
It's hyper easy to manuever around furniture and
appliances. I've got a cat that is strictly an indoor cat, and can shed on command. The pet hair tool included
got aall the hair off the sofa very efficiently.
All in all, I really can't recommend this highly enough.
It's a great little piece of equipment that is already the
best vacuum I've ever owned. I've been told that I'm very difficult to impress, and this vacuum really impresses me. It's very solid and well constructed. You can go out and plop down $650.00 for a Dyson with only half the
suction of the Shark Navigator Pro, or you can plunk down $173.00 (with in store coupon) and get the Navigator thats superior to Dyson. Thats up to you,
but I wholeheartedly and confidently recommend the
Shark. The lift-away feature is a tremendous asset and
convenience.
1 of 1 found this review helpful.
Review 8 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
5 / 5
5 / 5

Glad I bought this.

PostedMay 23, 2013
Flatbedbill
from San Rafael, Ca.
Would you recommend?Yes
My old vacuum pooped out, and I had to buy another one.
Aside from the infomercials on the Shark Navigator Professional "lift away", I heard and read some real
positive reviews and comments for this particular vacuum. I stopped by BBB in Larkspur and bought the Shark Navigator Pro, got it home and did the minimal
assembly (everything "clicks" and locks into place). What
impressed me was how much cat hair and dust it
picked up immediately. It's so efficient I had to empty
the clear plastic dust bin several times. It felt as
though it was self-propelled given the ease of operation, AND its VERY quiet. The cat didn't even
go 5150 when I turned it on. And its very compact and
light. But, don't let the size fool you. This little
Shark picks up dirt better than my sisters $650.00
DYSON. I don't make recommendations lightly, but
if you have indoor pets that shed, and you need a
good vacuum, check out the Shark Navigator. You're going to get a vacuum every bit as powerful -- if not more -- than the DYSON for $450.00 less. The
container snaps right off and is a snap to empty
and snap back on the machine. I'm just wondering why I waited so long to buy this vacuum. You get a whole lot of "bang" for your buck. Plus, it has a 5 year warranty. That's unheard of.
Review 9 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
2 / 5
2 / 5

The Hose Needs Great Improvement!!!

PostedMay 16, 2013
Leenda
Would you recommend?No
I really like this vacuum, but the hose is terrible! I need to vacuum my stairs but every time I do the hose will not stretch more than a foot before the whole vacuum falls over. The hose also tore, being under warranty they replaced it. I will give this one away and will need one with a better hose. Bummer!
Review 10 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
5 / 5
5 / 5

Love this vacuum

PostedMay 9, 2013
CHICGIRL
from Chicago
Would you recommend?Yes
I don't usually write reviews unless something is amazing or the opposite - horrible.
This vacuum does an amazing job. I love that it has separate attachments to use on the hardwood floors as well as my couch.
It was easy to assemble. I highly recommend this vacuum.
Review 11 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
5 / 5
5 / 5

LOVE the Shark!

PostedMay 1, 2013
Daisies16
Would you recommend?Yes
I couldn't be happier with this vacuum! We have two dogs, both of which shed quite a lot. One of the dogs has very coarse hair that was just embedded into the carpet and wouldn't seem to come out. The only way I could get it out was with our little Shark handheld pet vacuum. That, coupled with the amazing reviews, led us to try this vacuum. We are thrilled!!! We had been using a Roomba ($500), and thought it was doing a good enough job on everything but the pet hair. Then we brought home the shark, and just from vacuuming our living room the canister filled up twice!! Not a good commercial for Roomba at all, or my other Bissell that we had tried. This vacuum is amazing -- we love the swivel, it's lightweight and easy to use, and the suction is the best I've ever had. Our carpets actually look clean for the first time in a while! We also can't wait to use the hard floor cleaner feature. This vacuum really has everything you'd need. I'll never go back to another, even more expensive, brand. Shark is the way to go, especially if you have pets. :)
Review 12 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
5 / 5
5 / 5

awesome machine!

PostedApril 28, 2013
katydid123
from Michigan
Would you recommend?Yes
Two things about me: I hate to vacuum and I hate to read directions. Having said that, I opened the box my eyes crossed when I saw the book... however the vacuum is completely intuitive. You can literally look at the picture and snap the thing together. I LOVE this vacuum. I don't have any pets, it is just me in the house, and I am not a dirty person, but you would NOT believe what this thing pulled out of the carpets (which had been professionally cleaned, by the way)!!!
What I like:
• Lightweight
• Great suction
• Swivel motion makes it easy to handle
• It is NOT loud, which is the main reason I hate to vacuum
• It is easy to switch from wood floors to carpet
• It is easy to pull apart for the stairs
• It is easy to empty
• Cleans really well around the edges of the floor
• The head is small and fits under edges of furniture
If you are looking for a vacuum that lifts paint splatters or stains from carpets, this is not your machine. Otherwise, I'd snag this one.
Review 13 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
5 / 5
5 / 5

WOW

PostedApril 21, 2013
rubystilettos
from South Bend, IN
Would you recommend?Yes
Never have I been so excited about a vacuum before. I hate vacuuming. We've got 2 Pomeranians and a cat, so our house is in a constant cloud of pet hair. We had a Bissell that I thought had been functioning at a level that was just OK and steadily declining from there until this afternoon it died in a smelly, smoky blaze of glory. I didn't have high expectations when I brought this home, but the amount of dust and hair it removed from my house is amazing. I wonder how we haven't suffocated and died before this. The suction was great, it is a little tippy, but it's so lightweight, it doesn't take a lot of finesse to stabilize it. This one seemed to have a bigger dust bin than most of the others which turned out to be a good thing since I had to empty it so much on it's maiden voyage because it was doing such a good job. At first I was annoyed that the dust bin did not fully empty when you open the hatch on the bottom and I was trying to reach in and pull stuff out, which is gross. Then, however, I noticed that the bin also has a top hatch for just this reason. They thought of everything. The pet hair tool worked really well. The beater brush I did have to clean off, it didn't stop moving, but it just picked up so much Pomeranian hair that I can see if I don't clean it every time, it's going to become ineffective. I like that I can clean the filters myself, everything went together really easily. I'm as thrilled as one can possibly be with a household appliance.
Review 14 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
5 / 5
5 / 5

Outstanding vacuum !

PostedApril 19, 2013
mulberrymarquessa
from MA
Would you recommend?Yes
This Shark Navigator Professional is definitely a 5-Star product ! This vacuum is everything my (big bucks) Dyson Animal Vacuum SHOULD be . This vac actually feels "self propelled" when doing the carpets, and it takes me 1/2 the time to vacuum than with my Dyson.
What is great about the Shark is, the amount tools it comes with and the ease with using them.....I don't have to stop and re-configure the entire vacuum just to use a tool. Not only does it have astounding suction (even better than my Dyson), but the rotary accessory tool is fantastic doing carpeted stairs and my animal's carpeted cat trees, etc. The crevice tool is THE BEST, with a long long tube and extender tube......my back is saved by this feature alone. The power cord is long enough to vacuum into the next state, it's great!! It's fantastic on carpets, it gets up 3 "super-shedding" long-haired cats' worth of fur ! One pass, not repeated passes like my Dyson.......it's also wonderful on bare floors, it also has an "adjustable" suction opening like the vacs of "yore", to reduce the intensity of the suction, great for those smaller bathroom throw rugs......
The dirt cannister is HUGE too.......I did not have to empty it as often as I do with my Dyson.....my only suggestions are (as it was with the Dyson) is a longer "hose" length for doing long staircases; and to have a sealed "bagged" version of that huge dirt cannister....I always hate that extra little bit of "floating dust" that happens when emptying the cannister cup. Yes, the fur does get really "entwined" around the bristles on the spinning rollers, but, it did with every vac I'd ever had, so it's a minor inconvenience compared to the outstanding quality of this product......it also doesn't tip over as easily as my Dyson does.....I just LOVE this vac !!! I would recommend it to anyone needing a new or additional vacuum......it's also a VERY reasonable price compared to the HUGE money many other high-end vacuums command......
I love this vac so much, I'm now going to invest in the Shark floor steamer too !
Review 15 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
5 / 5
5 / 5

Absolute best vacuum I've ever had

PostedMarch 20, 2013
SharkLover
from SC
Would you recommend?Yes
I received this vacuum as a wedding gift about 6 months ago. We put it on our registry after considering the Dyson because I had seen great reviews for the Shark and it was much, much more reasonable in price. I am SO glad that we did! As soon as we received the Shark, my husband put it together for me and I was amazed. My carpets had never looked so good! It's even helped with our allergy problems. There's an endless assortment of attachments (I haven't gotten to use all of them) that are great and I love how easy it is to dump the canister once it's full. The only downside I could think of is that it's a little on the heavy side for how small it is and it would be nice if the mouth was wider for the larger areas of our home, but I would definitely buy the Shark again without hesitation. Don't get the Dyson! You can have an amazing vacuum for 1/3 the price! Love, love, love my Shark!!!
Review 16 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
4 / 5
4 / 5

Best for families with very short hair

PostedMarch 17, 2013
Binty
from Michigan
Would you recommend?Yes
This really is a good vacuum with excellent suction. I have used a Eureka Sanitaire for years, and discovered I personally do prefer a vacuum that uses bags, but this model vacuums as well as my old Eureka. HOWEVER, I have an Australian shepherd that does shed. While the vacuum DOES get all those fur tufts up, and my carpet looks great - the fur gets wrapped around the brush and has to be cut - and pulled off - after every vacuuming. Not sure why because I never had the problem with the Eureka or even thought it WOULD be a concern. It isn't enough to cut it and run the vacuum again assuming it will get sucked up. Not gonna happen. I imagine this would happen if you have family members with long hair, too. But if everyone is either bald or keeps their hair very short, this is the vacuum for you!
Review 17 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
1 / 5
1 / 5

Very disappointed with product - Happy with BB&B

PostedMarch 11, 2013
sharkbitme
from Canton MI
Would you recommend?No
I got this vacuum for my wife for Christmas. We have used it approximately 15 times. The power switch went bad, so I contacted Shark to take advantage of the 5-year warranty. It works like this. You send them a check for $19.95 and they will send you a shipping label. It takes 6 weeks upon receipt for them to evaluate the warranty claim. Upon which time they will determine if they hold and repair or replace. They will not authorize local repair. They will do nothing other than described. Thank goodness I purchased from BB&B. They replaced it on the spot with my receipt. They said they would not allow one of their customers be treated that way. They have earned my biz for life. Thanks to the kind courteous ladies at the Canton MI store. Great job ladies.
Review 18 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
5 / 5
5 / 5

Amazing!!

PostedFebruary 20, 2013
highpoints
from Cleveland, Ohio
Would you recommend?Yes
This is the first time I have owned a bagless vacuum. I was in awe as I watched the cannister fill. I always thought my old vac did a good job, boy was I wrong! This SHARK is truely amazing and I would recommend it to anyone...My only hope is that the vac hose will stretch with use. The cord is long enough for me to vacuum many rooms, the tools are handy and easy to use. I can vacuum carpet (brushes rotate) and I can vacuum my hardwood floors ( brushes remain off) Again, this machine is really a good buy!!!
Review 19 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
5 / 5
5 / 5

My husband actually enjoys using it

PostedJanuary 18, 2013
fritz409
Would you recommend?Yes
We purchased this specifically for my husband to use, and he can't help raving about it. It works well on both carpet and vinyl flooring, picking up dirt and the copious amounts of dog hair that his dog seems to shed. It's easy to use, and he loves that he doesn't have to worry about changing bags. He highly recommends it.
1 of 1 found this review helpful.
Review 20 for Shark® Professional Navigator Lift-Away™ Upright Vacuum
Rating: 
3 / 5
3 / 5

Great vacuum but terrible HOSE!

PostedJanuary 17, 2013
Leenda
Would you recommend?Yes
I really love this vacuum, but the hose is terrible. It does not stretch! I had to replace the hose already because it ripped from trying to stretch it.
SHARK>>>Please improve a replacement hose for this model.
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