With this showerhead you can choose between a 9" pressurized rainshower or 7 function handheld showerhead every time you get in the shower. It features a 3-way diverter and over 16 different spray options. Includes diverter and 60" hose. Limited lifetime warranty. Model # 21005. Showerhead flow rate is 2.5 gpm (9.5 L/Min.) at 45 psi.

Average Customer Rating:

4.3

out of

(52 Reviews) 50

Rating Breakdown 52 reviews

5 stars

4 stars

3 stars

2 stars

1 star

44 out of 52(85%)reviewers would recommend this product.

Customer Reviews for Moen Refresh™ 3-Way Combination Showerhead

Review 1 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

1 / 5

Unusable after a year

PostedFebruary 23, 2013

Elasmom

from New York, NY

Would you recommend?No

After about a year the connection to the shower pipe just fell off. The metal connector piece's threads were stripped and could no longer connect the shower head to the pipe. I dont undertand how such a well known manufacturer like Moen can make such a cheaply constructed product. Very disappointed, now I have to go buy a new showerhead in order to shower, an expense I didnt anticipate having to make this soon. Cheaper brands are more sturdy than this showerhead.

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Review 2 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

4 / 5

Awesome

PostedFebruary 6, 2013

Ablo85

from Ut

Would you recommend?Yes

Love the rain shower, my only complaint is that the handheld shower head hose isn't long enough

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Review 3 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

1 / 5

Fell off.

PostedJanuary 16, 2013

Anonymous

from Milwaukee, WI

Would you recommend?No

Well, this was nice... for about a year. Until yesterday, when the shower head randomly started spraying and then FELL OFF in the middle of my shower.

But it wasn't simply a case of needing tightening--it wasn't spraying from the spot where the unit connects to the shower pipe. It was spraying from the spot where the plastic shower head screws onto the metal connector piece (that screws onto the shower pipe). It didn't just fall off--the unit actually broke apart.

Turns out, after about a year of normal use, the metal connector piece will strip the threaded hole of the plastic shower head so that unit will break apart and the pieces can no longer be screwed together. Then there will be no way to connect the shower head to the pipe.

When I asked customer service what materials their product was made of, they replied, "Moen uses many different types of materials that are common throughout the industry." They would not even answer the question! They are probably embarrassed by how cheap the construction is.

You will love it for a while... then it will fall apart. It's up to you whether you want to buy a new $60 shower head every year. Personally, I would expect even a $30 shower head to last longer than this one.

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3 of 4 found this review helpful.

Review 4 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

2 / 5

LEAKS LEAKS LEAKS

PostedJanuary 13, 2013

dko26391

Would you recommend?No

it needs to be tightened after each use but still leaks terribly. It would be great otherwise and if I was married to a plumber.

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1 of 2 found this review helpful.

Review 5 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

5 / 5

Amazing!

PostedJanuary 11, 2013

Anonymous

from Long Island, NY

Would you recommend?Yes

My husband and I love this shower head, I love that you can use it on both heads or one or the other. Only thing annoying is that the shower head is so big we can't fit our shower caddy anymore.

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Review 6 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

5 / 5

Best water pressure ever

PostedJanuary 5, 2013

Margot

from Myrtle Beach, SC

Would you recommend?Yes

There was no leaking and has the best water pressure ever in both overhead and hand held. The best shower head I have every owned. I doubt even the most expensive could compare with this.

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Review 7 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

3 / 5

Leaks, but good customer service.

PostedDecember 18, 2012

Rizzle

from Norfolk, VA

Would you recommend?No

So we installed this shower head today after receiving a gift certificate to BB&B. We were very excited about it, only to find out that it leaked horribly from where the hose attaches to the handheld part. We used the washers and it still leaked to the point where water was spraying on the walls and ceiling. We called Moen and they seemed to realize it was a common problem, and they're promptly sending us a replacement. We'll be keeping the washers from the old one, because as someone else said, it seems to need 3 instead of 2.

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Review 8 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

4 / 5

Moen Refresh™ 3-Way Combination Showerhead

PostedDecember 6, 2012

peanuttsmom4ever

from fla

Would you recommend?Yes

This is a awesome shower head only bad thing is the shower head is all plastic not metal like I thought we were getting, other than that it was easy to install took us 15 minutes.
It does feel like you are outside standing in the rain ,it does clean the soaps off your hair and body 100% better than the standard small shower head ,this is a BIG shower head but it is so awesome to come home and stand under the rain shower we ♥ it ,
you can choose between a 9" pressurized rainshower or 7 function handheld showerhead
Go buy this shower head you won't be sorry !!

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Review 9 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

5 / 5

LOVE my Shower again!

PostedNovember 5, 2012

MrsMelG

from St. Louis, MO

Would you recommend?Yes

Nice large shower spray & handheld mount is the cherry on top! I could stay in my personal spa all day...simply enjoyable! You can run each individually or both shower & hand-held at the same time...feels sooo good!!!

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Review 10 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

4 / 5

Nice Shower Experience Overall but...

PostedOctober 22, 2012

Coolchick

from Marietta, GA

Would you recommend?Yes

I love the water pressure of this showerhead! I did not give it 5 stars because I wish that I could angle the main showerhead down more. When the showerhead is at its lowest position, I still have to stand against the back wall of my shower and the water flow starts at my neck/shoulders (just below my chin). If I was 6+ feet tall, this may not be an issue (I am only 5’ 5’). If I could angle the head lower, I would be JUMPING FOR JOY. My 2nd gripe is that I really have to reach (standing on my tippy toes) to get the 2nd showerhead. Aside from my 2 complaints, overall the shower is a great addition to my bathroom. :)

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Review 11 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

5 / 5

Great Product !

PostedOctober 10, 2012

Scrooge

from S. Pasadena, FL

Would you recommend?Yes

My nickname tells you that I'm a penny pincher. This is worth the 60 bucks. When I saw the 9" showerhead, it reminded me of the episode of Seinfeld where Kramer installed a shower head used by the circus trainers to wash the elephants. I got over the size the minute I stepped into the shower. It is like a steady comfortable rain. The handheld sprayer is great. Very easy to install. Don't know how I ever lived without it.

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Review 12 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

5 / 5

BEST SHOWERHEAD EVER!

PostedAugust 24, 2012

JunkieNoMore1

from PORTLAND, CT

Would you recommend?Yes

THIS REALLY IS A GREAT SHOWERHEAD, DON'T PAY ATTENTION TO ANY BAD REVIEWS. IT INSTALLS IN TWO MINUTES, AND AS LONG AS YOU USE THE WASHERS THEY GIVE YOU IN BOTH ENDS OF THE HOSE, AND YOU USE TEFLON TAPE AND MAKE SURE EVERYTHING IS TIGHT, IT IS PERFECT.
ALSO, THE MAIN SHOWERHEAD(THE BIG ONE) IS ADJUSTABLE. IT MOVES UP, DOWN, AND SIDE TO SIDE. IF YOURS DOESN'T, IT'S BROKEN.

BUT MINE IS GREAT AND I LOVE IT.

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1 of 1 found this review helpful.

Review 13 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

5 / 5

Great showerhead -- poor installation instructions

PostedJune 30, 2012

Karl65

from NYC

Would you recommend?Yes

I read all of the reviews before purchasing this showerhead, and I think many of the negative comments are due to the product's incomplete installation instructions.

Examples:
The instructions don't tell you what to do with the two rubber washers (You put them in the ends of the hose to prevent leaks).

The instructions don't mention that the angle of the handheld bracket is adjustable (I used my wrench handle as a lever to rotate it to where I wanted it. It has detents inside, so you'll hear clicks as you rotate it).

This showerhead rocks.

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Review 14 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

3 / 5

I'd rather use my old one that came with house

PostedApril 9, 2012

Jalm8487

from Syracuse, NY

Would you recommend?No

I really don't get all the positive reviews. The only thing good about this is that there is a handheld included.
The reasons I don't like this model, and will be purchasing a different one, is because of the water pressure. It is average, or below average compared to even old shower heads. And there's no way around it either. Yes, this is adjustable, but not the actual main shower head! Only the handheld is adjustable! And the handheld is smaller surface area than the main one, so no, I do not and should not have to use just that one to get the water pressure I want.
The creators must have been tired or something the day the thought up the ideas of construction on this model, because I have no clue why it's not common sense to make sure the MAIN nozzle has adjustable settings.

I will be recommending people away from this model. Especially considering the price as well. In my opinion, this is worth $30

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0 of 1 found this review helpful.

Review 15 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

5 / 5

Moen 3-Way Showerhead works perfectly!!

PostedMarch 21, 2012

jmTecho

from USA and Australia

Would you recommend?Yes

I've read reviews where this showerhead leaks and found it to be false if you remember to use the o-ring seals that NEED to be installed at BOTH ends of the shower hose. I love this showerhead so much I've bought them as gifts for friends and family and ALL are equally pleased with this device.

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1 of 1 found this review helpful.

Review 16 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

3 / 5

FOR THE LEAKY REFRESH HANDHELD

PostedMarch 12, 2012

Youcandoit

Would you recommend?Yes

I have a way to fix the leaky handle.... But first...
I also purchased the Refresh and had a leak problem. Tightened it in every way, used plumbers tape, and still a leak. So I returned it and tried again with a new Refresh, hooked it up perfectly, and this ones leaking too! Okay so it doesn't take a genius to hook this thing up, believe me ALMOST anyone can do it.
I'm sure most of these handhelds are leak free but I happened to get two faulty faucets. Alright, the leak comes from the connection from the hose to the handheld, DO NOT tighten this with anything but your hand, or you will damage and scratch the chrome. Personally I think the design for the connection is poorly made because it needs to be tightened further, but connection just won't allow it. So you know those two rubber washers twist tied to the hose it comes with. Well there really needs to be three. Use one on the top of the hose connection and put the other two connected to the handheld. This will give you the tight seal you need for no more leaking! I know it stinks having to run out and buy one washer but it'll fix the problem.
Tip for MOEN™-
It'll be more cost effective to give three washers then to deal with all of the leaking returns you'll receive.
I'm just saying...

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Review 17 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

5 / 5

Perfect

PostedMarch 5, 2012

kcuplover

from Midwest

Would you recommend?Yes

This shower head is awesome! Best shower I have ever had! Easy to install and it does NOT leak if installed properly. It doesn't even leak from one while you use the other which many multi-head showers do. The handheld even makes it easy to clean my glass shower after applying scrubbing bubbles!! WONDERFUL!

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1 of 1 found this review helpful.

Review 18 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

5 / 5

Great shower head

PostedMarch 5, 2012

Misterhandy

from Tennessee

Would you recommend?Yes

Best ever (but) DON'T lose the two washers tied fogether with a twist tie

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1 of 1 found this review helpful.

Review 19 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

5 / 5

Excellent Product

PostedFebruary 29, 2012

DebiW

from Avon, IN

Would you recommend?Yes

This showerhead & handheld is wonderful. It has fantastic and amazing force behind it. Would definitely recommend the purchase to anyone.

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Review 20 for Moen Refresh™ 3-Way Combination Showerhead

Rating:

5 / 5

Great product!

PostedFebruary 8, 2012

Dondon

from Arizona

Would you recommend?Yes

We ordered this to replace our older, poor flow fixture. The spray is great and my husband said he didn't want to get out of the shower! We both love it and wish we had ordered it sooner.

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